Refundid
Refund Now. Ship Later. Instant refunds before you ship your return. Only by Refundid
Refundid provides shoppers instant refunds for their returns. No need to wait for your order to be shipped back and checked before you’re issued a refund. Use Refundid to get your refund before you’ve even sent back your items.
Don't think twice. Shop with us, now with even more confidence. As a loyalty member benefit we are now offering FREE returns with Refundid for Australian customers AND also receive an instant refund. It's a WIN WIN.
How do I use Refundid?
How do I get a free return?
Does it cost me to use Refundid?
Do you offer a returns label?
What do I do after receiving my refund from Refundid?
After using Refundid your refund process is complete. You will then need to print your label and attach this to the front of your parcel along with the Review returns form. For any questions related to the shipping tracking number, please reach out to Refundid here.
Where do I receive my refund?
Is there a limit to how much I can refund on a single return?
Yes, refund limits apply to returns lodged through Refundid. Instant refunds of up to $1,500 with Refundid on eligible items (within Australia Only).
Visit Refundid's FAQs to learn more.
What products can I not receive a refund on?
When can I expect to get my refund?
Are purchases made with Afterpay and Zippay eligible with Refundid?
Important Information
- Instant Refunds are offered on all eligible purchases
- Orders received back to us within 14 days of your delivery date
- Orders placed with a gift card are ineligible for a Refundid return
- Customers are to create a Refundid account and link their payment method to receive a refund instantly
- If your return is not posted within 7 business days, the refund is reversed by Refundid
- AfterPay and Zip remaining instalment payments will still be required to be paid or settled after the refund is received
- Your refund is not sent to the original payment method and is sent to the linked payment in your Refundid account
- If your return does not meet the eligibility criteria, a dishonour fee will be charged by Refundid when reversing the refund.
- Free returns are only valid for customers located in Australia